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Service

QUALITY CONTROL

Qualified by SGS, our QC team formed a strict inspection process, Making sure every single product leaves the factory in the best condition.

DELIVERY TIME ASSURANCE

The delivery time is normally 7 days after the deposit is confirmed. Stock samples can be sent within 2 workdays. Custom samples require 7 days to finish the whole process. And we promise we will catch every customer’s schedule.

PRODUCTION TRACKING

We will inform you continuously of the production process schedule from order placed to shipping and share the pictures of products.

PROFESSIONAL TECHNOLOGY

We specialized in the ceramic industry for over 8 years. By offering OEM / ODM service for clients from all over the world, we have produced thousands of custom ceramic mugs, ceramic dinnerware sets, and ceramic soup pots.

AFTER-SERVICE POLICY

We will feedback and deal with your quality complaints in 3~5 working days according to the warranty terms.

24 HOURS SERVICE

Your inquiries will be replied to within 24 hours.

NEW DESIGN OF CERAMICS

New design ceramic products are supplied for every customer.

EXPERIENCED CONSULTING SERVICE

Experienced staff can give you professional suggestions.

SUBMIT YOUR REQUEST

CONTACT US NOW!

Send your inquiry and we will reply within 24 hours.